FAQ

Tickets can be purchased online by clicking the "Buy Tickets" link on each event page. Please note that online ticket sales end at 3:00 pm on the day of the concert, but can still be available at the door, unless otherwise noted. Service fees may apply.

Tickets can be purchased in advance in person at our box office located at:

465 S Auburn Street

Grass Valley, CA 95945

BOX OFFICE HOURS:

Tues–Fri: 12:00PM – 5:00PM

Tickets can be purchased over the phone (during box office hours) or by emailing.

CALL: (530) 265-6124

EMAIL: nancy@musicinthemountains.org

BOX OFFICE HOURS:

Tues–Fri: 12:00PM – 5:00PM

Before the event contact our Box Office to exchange tickets for another event within the same season.

Exchanges into a higher-priced performance or seating area may result in a price difference and is the responsibility of the ticket-holder. There is no refund for exchanging into a lower-priced event or seating area.

Tickets may also be returned for a tax-deductible donation to Music in the Mountains. Ticket donations must be done in-person or by phone before the event start time.

THERE ARE NO REFUNDS.

The Music in the Mountains Box Office will reissue tickets to the account holder. Contact Nancy (nancy@musicinthemountains.org) to replace your tickets as soon as possible.

If a performance is canceled, you will be offered the following choices:

• Receive a full refund
• Receive a credit toward another Music in the Mountains concert or event
• To convert it to a donation

Refunds are granted only for canceled performances.

Events start promptly at the time printed.

Latecomers will be seated at an appropriate pause in the program, as determined by the artist and MIM management.

ADA seating and parking is available at all MIM events with the exception of the historic Nevada Theatre where parking is located in downtown Nevada City.

Please contact our box office at (530) 265-6124 to make arrangements.

If you have lost an item during a performance, please call our office at (530) 265-6173.